Frequently Asked Questions
Get to know Refer–It
What is Refer-It?
Refer-It is a user-friendly referral marketing platform designed to help you grow your business by leveraging trusted referrals from your customer network, and by propelling client retention initiatives.
How can Refer-It help my business achieve its goals?
With Refer-It, tapping into the power of word of mouth is seamless. Happy customers refer great work, and referrals give your business the opportunity to grow.
Refer-It can help your business in 3 ways:
- Our platform allows you to streamline your customer referral rewards program so you can better achieve your business objectives and goals.
- Refer-It can help your business expand its customer base by becoming your direct link for easy introductions to new customers with the touch of a button.
- Managing and keeping track of all referrals is hassle-free on the Refer-It platform.
What do I need to create a Refer-It account for my business?
Is there a subscription fee?
There is a monthly subscription fee for access to the full business features on the platform.
Monthly Subscription Fee: US$49.95.
*A valid credit/debit card will be required to pay for your subscription.
What do I need to launch a referral campaign?
Use your preferred mobile device to download the Refer-It app and set up your business account. You can also use Refer-It on the Web.
Tell your customers about your digital customer rewards program, and how they can easily access it via Refer-It and gain rewards. Your customers can download the Refer-It app from the App Store or Google Play.
Is Refer-It free for my customers?
Yes, Refer-It is free for all customers of your business.
Get customers excited with exceptional incentives
What type of customer rewards can I use?
Easily reward your clients with monetary rewards or customer points for every successful referral your business receives.
You can choose the incentives you wish and reward your clients for their customer loyalty.
How do I fulfil customer rewards?
Your customers will need to create their free customer account on Refer-It and use the app to refer your business to a friend.
When your business receives a successful referral from a customer, rewards will automatically be credited to the customer’s account.
Customers can then let you know when they’re ready to redeem their rewards by sending you a redeem reward notification in the app.
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